The Ultimate Knowledge Hub for Your WordPress Product Business
Transform Support. Boost Sales. Scale with Confidence. Running a WordPress product business.
means more than just coding. It’s about empowering your users, reducing support burden, and
ensuring your solutions are always accessible.
The Challenges of Growing a
WordPress Product Business
You’re passionate about your WordPress product, but are you
grappling with:
Support Team Overwhelmed?
Repetitive questions, endless tickets, and frustrated customers?
Difficulty Onboarding?
Complex setups, unanswered questions, and high churn rates?
Low Product Visibility?
Your valuable documentation isn’t ranking in search engines?
Inconsistent UI and UX?
Your help docs don’t feel like an extension of your product?
Lack of Internal Insight Sharing?
Team members spending time repeated questions or searching for internal info?
Saran kumar
(@sarankumar)
Great Plugin (weDocs) Perfectly
Fitting. Plugin works well.
Unleash the Full Potential of Your
Product with weDocs
Beyond just a plugin, weDocs is a strategic asset for your WordPress business.
Here’s how its powerful features translate into realistic benefits:
Effortless Documentation Creation &
Management
- Easy drag-and-drop builder
- Unlimited document creation
- Three-level nested structure (sections, subsections, articles)
- WordPress Block Editor integration
Benefit for Your Business
Build guides, wikis, and FAQs in minutes on WordPress for easy user access.
Reduce Support Tickets with AI-Powered Chatbot
- ChatGPT-powered AI Chatbot
- Learns directly from your documentation
- Provides instant answers 24/7
Benefit for Your Business
The AI chatbot delivers 24/7 instant, accurate answers, reducing inbound tickets by up to 73%.
Superior Search & Instant User Discovery
- Advanced AJAX live search
- Predictive suggestions
- Quick search within single documentation posts
- Three different search templates
Benefit for Your Business
Empower users with intelligent search, helping them find solutions instantly, and reducing “where is it?” questions.
Granular Access Control & Private Documentation
- Role-based permission management (public/private docs)
- Custom role management
- Internal documentation options
Benefit for Your Business
Control access to sensitive info with private documentation and knowledge bases, ensuring compliance and secure collaboration.
Boost Product Visibility with SEO Optimization
- Optimized for search engines.
- Support for Schema.org rich snippets.
- Works seamlessly with popular SEO plugins like Yoast and RankMath.
Benefit for Your Business
Drive organic traffic by transforming your documentation into an SEO asset that ranks on Google, attracting new customers
Seamless Branding & User Experience Customization
- Assistant Widget with design customization
- Pre-built layouts
- Customizable document/messaging tabs
- Flexible styling (colors, typography)
Benefit for Your Business
Customize your documentation with weDocs to match your brand and build trust.
Multilingual Support for Global Reach
- Compatibility with multilingual plugins like Weglot
- Unlimited document creation
- Three-level nested structure (sections, subsections, articles)
- WordPress Block Editor integration
Benefit for Your Business
Reach a wider audience with multilingual documentation, improving accessibility and user experience globally.
Effortless Migration & Integration
- Easy migration from other documentation plugins (e.g., BetterDocs)
- Embed anywhere with shortcodes
Benefit for Your Business
Transition smoothly to weDocs. Easily migrate your knowledge base and embed content on any page or post.
User Feedback & Analytics
- Feedback and voting system on documents (helpful/not helpful)
Benefit for Your Business
Transition smoothly to weDocs. Easily migrate your knowledge base and embed content on any page or post.
Frequently Asked Questions
How can I create new documentation?
Creating new documentation in weDocs is quite simple. Just navigate to the 'Docs' menu in your WordPress dashboard and click on 'Add New'. Then give a title and that’s all. You have successfully created new documentation in weDocs.
Can I customize the appearance of my documentation?
Yes, weDocs provides customisable themes and templates that you can use to match the branding of your website. You can also use your templates to create a unique documentation style.
Can I export my documentation?
Currently, weDocs allows you to export your documentation in XML format. This XML export enables you to import them back into weDocs also. We are actively working on adding support for exporting documentation in PDF and HTML formats in future updates.
How can I enable user feedback and comments on my documentation?
With weDocs, you can enable user feedback and comments on your documentation. Simply activate the comments feature in WordPress and users will be able to leave comments and provide feedback on your documentation pages.
Can I customize the URL structure of my documentation pages?
Yes, weDocs allows you to customize the URL structure of your documentation pages. You can set up custom permalinks and choose a URL structure that suits your requirements, making it easier for users to navigate through your documentation.